English
Mr. Chen, a client who has completed three small-batch trial productions of multi-layer adhesive labels with us, called this morning to place a large order. I could feel his joy through the phone. In his words, our collaboration has been excellent—our professional technology, product quality, delivery timelines, and service attitude have all put him completely at ease.
Initially, Mr. Chen contacted us to order 2-layer adhesive labels for daily chemical products. Since he found us online, he was worried we weren’t a direct manufacturer. After adding each other on WeChat, I didn’t pay too much attention at first. About a week later, he messaged me asking for our factory location.
He visited our factory in person, inspected the products in production, and asked us numerous questions about multi-layer adhesive labels, folded instruction labels, and other related products. Though his brand isn’t a major one, his products are positioned as high-end and sold in overseas counters. During his visit, he saw that we produce folded instruction labels and multi-layer adhesive labels for three well-known brands, which strengthened his confidence that our products were suitable for him. In his words, he’d “found experts in the field of adhesive label printing.”
After our pleasant chat, Mr. Chen took some of our similar products as references. Since his product was still in the design stage, and he’d noticed that we produce multi-layer adhesive labels for two major brands, he hoped we could provide valuable advice on material selection, craftsmanship, and product design.
The initial sampling and trial production stages did have some minor issues. Sometimes, their information was delayed—we’d finish the products only to be told they’d changed the content without notifying us. Other times, they adjusted the color but didn’t provide a new color sample. After several such incidents, he worried we might stop cooperating, especially since the status of future orders was unclear. Moreover, the craftsmanship of multi-layer adhesive labels and folded instruction labels is inherently complex; stopping and cleaning the machines in the workshop wastes significant time. Despite the small batch size of the trial production, our factory didn’t quibble over these issues and went all out to meet his delivery deadlines.
Through continuous problem-solving, we finally completed the trial production orders smoothly, ensuring his shipment wasn’t delayed because of these small multi-layer adhesive labels. He truly felt our dedicated service and extreme professionalism in multi-layer adhesive labels. In his words, he’d finally found a reliable adhesive label manufacturer. He mentioned he was grateful we didn’t dismiss his order due to the trial-stage issues but instead cooperated with great patience. Now, as he put it, we’re more than just client and supplier—we’re like friends.
Things only yield results if you persist in doing them; you can’t wait to see the results before starting. Just like Mr. Chen’s order: initially, he only asked us to cooperate well and ensure quality. By finding us, he truly found experts who helped him secure this large order.
If you’re unsatisfied with your current instruction labels, come to Jinxin Packaging for a small trial order!
